Who owns Oz Supply
House? D Factor Pty Ltd ACN 006 859 132
trading as Oz Supply House is a private company established to promote
merchandise produced by a number of manufacturers primarily based in South East
Queensland. Oz Supply House is an e-commerce business with customer
support provided by a team headed up by Christine
Dixon. We
are based in
Hervey Bay which is situated on the east coast
of Australia, 300 km north of
Brisbane. For more general information
on our region see www.herveybay.qld.gov.au .
Our
suppliers are able to manufacture a large range of business and private
promotional items including name tags, rubber stamps, stickers, trophies and
plaques. State of the art engraving equipment adds considerable
sophistication to the huge range of merchandise supporting our clients’
activities. Our suppliers have recently invested in industrial embroidery
machines which have allowed us to considerably extend the range of merchandise
on offer to our clients. Our business has been under its current ownership for
the past 17 years and sells 97% of its merchandise outside
Hervey
Bay.

Our E-Commerce Business. We have developed a virtual shop
that trades as Oz Supply House. We have a large Product List and continue to add products that
our manufacturers customise to meet an increasingly sophisticated world.
Our virtual shop makes purchasing customised products easy. Instant
payment through direct debits, or using your Credit card over the internet
through our real-time online gateway, allows us to shorten lead times for
completing delivery. This allows you to get on with your
business.

Artwork.
We have developed sophisticated skills that allow us to minimise Artwork Costs and deliver quality products at
competitive prices. We pride ourselves on being creative and tailor
customised products to your specifications. Contemporary merchandising is
about turning an email into an enamelled picture on a cup or the same picture
circulating on a business card, fridge magnet, or growing range of
merchandise. New industrial embroidery machinery has increased
our range of merchandise allowing the addition of a logo or message across
a whole range of clothing.
Manufacturing. Our business has grown
over many years and we have developed a contemporary range of product categories
that allows us to market a huge number of souvenir and promotional
products. We cast our own souvenir items and engrave our own trophies and
medals. We also embroider on a wide range of clothing and hats.

Sales
Support. We understand
that getting the right Presentation Item or impressive marketing message is an
important part of any business or association. We have the skills to
assist you to develop your vision into a reality – helping you design your
merchandise and delivering it to your business in a timely and economical
fashion. Completing a Quotation Form is an easy way of determining the
viability of your vision. We have developed many skills over the years
which have allowed us to keep Artwork Cost to a minimum.
Postage &
Handling We find
Australia post and regional freight companies
on the whole reliable and 99%+ of orders are delivered without a hitch. We
pack our own products and have developed a great understanding of movement of
products around the country. We try to restrict our stock to items that can
be delivered with 14 days.
After sales service. As
a family business we take great pride in our after sales service and encourage
customers with any difficulties to contact Christine and her team straight
away. Our business is about repeat customers.
